Customer Testimonials

Any feedback about our website is welcome?
  
Thankyou from all of us at Ozone Heating Supplies.

Add a message in the Guestbook

  1. Wanted a replacement mechanical clock for Remeha Avanta Plus boiler. Spoke over the phone to one of the guys - he had good knowledge on part. Ordered part, came within 2 days & £30 cheaper than price quoted by local heating supplies merchant.
    Good service

    Posted on

  2. Very good price. Delivered very quickly. Reliable vendor. Name noted for future use.

    Posted on

  3. Great product and good competitive prices! Quick delivery too and free! Thank you

    Posted on

  4. Peter,
    Thank you for sourcing the piermont Stove Fire for me. The service was excellent and I would recommend you to my family and friends.
    Kind regards
    Carol

    Posted on

  5. Excellent service thank you! Bought Dimplex Piermont stove and although it was out of stock the service team were really helpful and kept us up to date with expected delivery dates etc. Recommended!!!

    Posted on

  6. Fire received, lovely thank you.

    Posted on

  7. Brilliant service. Very pleased with the Oakhurst optimist stove. After the order there was a slight delay in dispatch of the goods but I was kept informed as to the reasons and it was dispatched as soon as it could be. Everyone I spoke to was very helpful and told me the truth about why there was a delay and did give me the option to cancel the order.....glad I didn't though!

    Posted on

  8. Great product

    Posted on

  9. Delivery was very prompt and the item performs wonderfully - I'm glad you spared me a long journey to a show-room!

    Posted on

  10. Thanks for the swift service, great value and fast dispatch. Great doing business with you!

    Posted on

  11. Very quick delivery and fantastic customer care the optimist fire I ordered had a manufacturing fault on fuel bed and the lads sorted everything out with dimplex and and a replacement arrived within days. Thank you

    Posted on

  12. Thanks Peter & David. My Oakhurst Optimist Stove was ordered on the 11th April 2014 & delivered on the 15th April 2014. What a service. Well done.

    Posted on

  13. Very pleased with speed of service and fast reply to an E mail enquiring delivery date for my Dimplex Opti Myst electric fire. Highly recommended, reliable supplier and very competitive.

    Posted on

  14. Very pleased with the Dimplex Danville Optimyst fire. Definitely the most realistic flame effect of all that I have seen. Easy to set up. The remote control is an added bonus. Ozone is a very pleasant company to deal with, would definitely use them again.
    Many thanks.

    Posted on

  15. Very pleased with our Dimplex Oakhurst Optimyst fire. Definitely the most realistic flame effect of all that we've seen. Very easy to set up and use. The remote control is an added bonus. Ozone is a very pleasant company to deal with, would definitely use them again.

    Posted on

  16. Hi Pete, the new fire arrived today and works! Thanks for helping on the return.

    Cheers,
    Don

    Posted on

  17. Hi lads,

    The fire arrived today, looks great, thankyou,

    Regards,

    Keith.

    Posted on

  18. New Dimplex optimyst fire arrive very quickly, fantastic product and great service, I would highly recommend Ozone Heating Supplies.

    Thank you.

    Posted on

  19. Really delighted with my Dimplex electric fire which arrived extremely quickly - thank you!

    Posted on

  20. Just to say how very impressed I am with ozone
    Heating supplies....Peter was most helpful , told me everything I wanted to know about the Dimplex electric stove ...which today has arrived
    within 24 hours of payment.
    Thoroughly recommend them.

    Posted on

  21. Excellent service; Order for fire placed on website Thursday afternoon. Arrived by UPS first thing Monday morning.
    Considerably cheaper than quote received from my local heating shop.
    One small criticism, an email to let me know it had been dispatched would have been nice, as I did not even know it was on way and could have been out.

    Posted on

  22. A really good company to use. First class service throughout.
    All done and dusted within a few working days and actually do exactly what they tell you!

    Posted on

  23. THIS IS A GREAT FIRM TO DEAL WITH I ORDERED MY FIRE AT 2.15PM IT ARRIVED 24 HOURS LATER. THE DRIVER WHO DELIVERED IT ACTUALLY BROUGHT IT INTO THE HOUSE FOR MY WIFE EVEN THOUGH IT WAS KERBSIDE DELIVERY ONLY. GREAT FIRM THAT I CAN RECOMMEND TO ALL. STEVE GOUGH

    Posted on

  24. Excellent service.... We had seen the Dimplex Danville fire in another store but the price was way, way to high. Did a Google search and found Ozone Heating read the reviews which we found both complimentary and encouraging. I rang on the Saturday morning and ordered the fire, which arrived a.m. Wednesday via UPS. (which was a quick as it would have been if ordered from a local supplier AND we saved a lot of money). Excellent price and customer service via email and phone from Peter & David. Would recommend this firm to anyone. THANK YOU...

    Posted on

  25. Hello,

    Sorry for the late reply. I wanted to thank you for your quick dispatch and excellent customer service. I give you 10/10 :)

    Kind Regards,


    Amit
    ________________________________________

    Posted on

  26. Absolutely first class service. I had seen the Dimplex Danville fire in another store but the price was way, way to high. Found Ozone Heating on the web and found the the reviews both complimentary and encouraging. I rang on the Monday morning and spoke to Pete. His enthusiasm and professionalism were second to none. To cut it short, the fire was ordered from Dimplex on the Monday, sent to Ozone Heating and then sent on to me and I received it on Thursday. This is what customer service used to be like in days gone by. I would certainly buy from here again. WELL DONE.

    Posted on

  27. Fantastic customer service, the communications were excellent. Very polite and eager to be of service. I know where to shop if I need anything else. Thank you, a real pleasure to be a customer.

    Posted on

  28. I am very impressed with the efficiency your company has shown from placing the order to the delivery of the product the next day, well done. Will use you again when required.

    Posted on

  29. I recently ordered an led unit for a Valor fire from ozone heating supplies and recieved very good help and advice.
    This included Peter offering to phone Valor himself to double check that I would recieve exactly the part I wanted.
    The part arrived on time as promised and the fire is once again working properly.

    Posted on

  30. Excellent service, Great price and quick delivery highly recommended.

    Posted on

  31. Purchased a central heating programmer at a very competitive price which was processed and delivered very quickly. When I no longer needed it and asked about returns I got advice about the process quickly even though you were shut for Christmas and New Year. The refund was processed very quickly and hassle free. Couldn't have asked for better service!

    Posted on

  32. Fantastic service and advice. Purchased a radiator at a fabulous price, help and advice was free and friendly. Returned to you when needed valve extensions, they are excellent quality, look good and have made fitting the radiator easy. Thankyou and I know where to come in the future.

    Posted on

  33. Brilliant service!

    Posted on

  34. Great service, fast delivery

    Posted on

  35. thank you for a great service top class

    Posted on

  36. Thanks for the speedy delivery of the solar hot water system, brilliant service and great advice. I will def be recommending you to many people.

    Thanks again guys

    Posted on

  37. Re order 259806. I would like to thank you very much for your excellent service. The programmer arrived yesterday, so quick don't know how you do it. Thanks again and kind regards
    Bob Jenkins

    Posted on

  38. I liked your site.

    Posted on

  39. Just received the avanta combi,thanks for a great service,with no heating or hot water I did\'nt want to wait days ans days for a boiler to turn up!

    So thanks again for a brilliant service.

    Pete

    Posted on